ABC (Achieving business control) is an off the shelf customer relationship management package. It allows you to keep track of your client and lead information, as well as store all history of contact with clients.

ABC allows you to conduct targeted marketing campaigns and will perform an analysis of the effectiveness of those campaigns for you via extensive reporting capabilities. It will also track sales, and report on conversions from leads to clients and from contacts to sales.

ABC is easy to use, and robust. It will integrate with most email packages and selected financial packages to allow you to view important client financial information via the standard ABC interface.

ABC also provides the ability for you take your information with you, via the ABC PDA application through TCP/IP access. All of your information can be made available on a PDA, live and secure.

Features include:

• Client and lead maintenance
• Client and lead contact history
• Targeted marketing via promotions and initiatives
• Distribution lists
• Bookings
• Sales tracking
• Performance analysis
• Conversion rates
• Extensive data import/export and integration options
• Email integration with SMTP based email packages
• Report writer
• Includes necessary platform (database) and report writer licences
• Single user licence standard (Can be licensed for up to five users)
• No third party software required
• PDA based packages add-ons available