We provide an excellent level of support to our customers, offering solutions in a timely and proficient manner. The Support team comprises a dedicated group of professionals including specialists in total library and information management technology, software support, and complete hardware and network support. Our staff understand your needs and want to provide customers with the best possible service.

For support please phone +64 3 3380191 and select the required support department from the list provided. Or you can use the following email addresses:

eLM Support: elmsupport@contecds.com
C2 Support: c2support@contecds.com
ABC Support: abcsupport@contecds.com
ABCFootPrint or FootPrint Support: fpsupport@contecds.com
madcap Support: dairysupport@contecds.com

We also have a website forum, designed for customers to communicate with other customers and CGI about our software and for sharing ideas. If you are not a member, please on the link below and click on the register link at the top of the forums login screen.

CGI forums